This nationally recognized course helps employees communicate more effectively when opinions differ, emotions run strong, or stakes are high.
Strengthen Communication & Collaboration
Why this Program Matters
Crucial Conversations® provides practical communication tools that help employees build trust, strengthen relationships, and navigate difficult conversations more effectively in both professional and personal settings.
Key Learning Outcomes
Navigate Difficult Conversations
Build confidence approaching sensitive or high-stakes discussions.
Foster Collaboration & Trust
Strengthen communication across teams and departments.
Improve Communication Skills
Develop tools for listening, dialogue and constructive feedback.
Lead with Confidence
Create more productive and respectful conversations in the workplace.
Course Details
Note: USD employees receive access to this nationally recognized program at a significantly reduced rate.
Format
In-person cohort experience
Cost
$300 USD employee rate
($2,195 standard value)
Includes
Course materials & refreshments
Payment Method
Department cost center & spend category
Supervisor & budget manager approval required
What to Expect
Interactive Learning
Engage in discussions, activities, and real-world scenarios.
Practical Strategies
Learn tools that can immediately be applied in the workplace.
Collaborative Cohort Experience
Connect and learn alongside colleagues across campus.